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SMV FAQ
We love our guests and want you to have a fantastic time visiting Southwest Mountains Vineyards.
Here are some of the most commonly asked questions we hear from our visitors.
To ensure we provide the best experience for our guests and to protect the well-being of our winery staff, reservations for visiting are strongly encouraged for the Second Floor Tasting Room and Second Floor Outdoor Decks via our TOCK reservations platform. Each reservation will be reserved for 1 hour and 45 minutes.
All Second Floor Tasting Room reservations will have table-side service and you will have the opportunity to order SMV wines, Castalia Lager & IPA, ciders from Son of A Bear, and seasonal culinary delights from our menu prepared by Winery Chef Gregory Lewis. We will have a variety of Gluten free and vegetarian options.
If you arrive and haven’t made a reservation for the Second Floor, we will do our best to accommodate you if space is available. Just see our host at the front door and they will be happy to check availability.
FIRST FLOOR INSIDE & FIRST FLOOR OUTDOOR SPACES
No reservations are needed for our first floor indoor or outdoor seating options. We offer a plethora of indoor seating options as well as a Tasting Bar for those interested in trying our Award-winning wines by the flight, glass or by the bottle, as well as our Castalia Lager & IPA, and ciders from Son of A Bear.
Guests may also enjoy 3 outdoor patios with tables and chairs which are also available without reservations. Enjoy the grassy area beyond the patio with our water feature and bring your lawn chairs or picnic blanket if you’d prefer to sit alongside the vines.
Guests on our first floor, outdoor patios and lawn may purchase a variety of delicious snacks including cheeses, meats, baguettes, sparkling waters and more from our “Grab and Go” self-service payment kiosk located in the nucleus of our first floor.
Guests are permitted to bring in outside food on our first-floor patios and lower level only, no food from outside the winery is permitted on the 2nd floor. We ask that you dispose of any trash in the receptacles provided as you leave the venue after your visit with us. Thank you.
*No canopies, large tables, coolers, etc. are permitted on the lawn or patios or catered parties and gatherings unless organized with our Events Manager.
SECOND FLOOR TASTING ROOM
*Yes, our Tasting Room, Outside Patios and Restrooms are Handicap Accessible. Please make note of this if you’re making a reservation via our TOCK system for tableside service on the Upper-Floor.
*Leashed, well-behaved dogs are welcome on our first-floor outdoor patios and lawn areas only.
*Please cleanup after your pet, pet stations with a trash can are provided. Thank you!
*All dogs must be leashed at all times during your visit.
*Water bowls are also available outside at the winery, let’s keep our furry friends hydrated.
*Please ask one of our winery crew for a special treat for your canine while visiting!
Bring the family! Kids are welcome, bit all children must be accompanied by you at all times and are not permitted to roam freely.
*No smoking or vaping of any kind is permitted on the property.
*All wine must be purchased through Southwest Mountains Vineyards.
*Per Virginia ABC Law, we do not allow outside alcohol (Beer, Wine, or Liquor) on the property.
*We ID everyone, so please make sure you bring the proper documentation, as we only serve alcohol to guests of legal drinking age (21+).
*We sell wines by the flight, glass and by the bottle while at the winery and you may also buy wines to take home with you if you’d like.
*You may also join our Wine Club offering quarterly wine shipments.
*You may also visit SMVwines.com and shop for wines to be sent to you starting in November.
*Apart from a Tasting Reservation or class, groups are limited to parties of 8 unless arranged with a member of our staff.
Please call 434-212-3244 or e-mail info@smvwines.com for availability and a confirmation.
*No large tours buses or groups of more than 8.
*All parties of 8 or more will automatically be charged a 20% gratuity to their bill.
*No seperate checks for large parties.
*No large tours buses or groups of more than 8 please add unless arranged with a member of our staff.
Please call 434-212-3244 or e-mail info@smvwines.comfor availability and a confirmation.
*We do! For information on weddings at SMV, please view our wedding page for more information.
* For all other event inquiries, please email our Weddings & Events Manager Ryan Mitchell at rmitchell@smvwines.com
*Please check our calendar for upcoming live music at the winery.
*We have an outdoor music gazebo where we will have live music most Saturdays and Sundays from 1pm – 4pm and an indoor stage for those winter months when it’s just a tad too cold.
*We have many large screen TVs inside on both floors and plan to have games on for those of you who are diehard fans.
We’ve tried to think of everything to make your visit just perfect, please let us know if we’ve missed anything or you have a suggestion.
- The SMV Staff